La Quinta Inn & Suites by Wyndham Savannah Airport - Pooler

Andrew Dorsey-Pritchett

3 out of 5 stars★★★☆☆

My overall experience at La Quinta Inn & Suites in Pooler, Georgia was average, earning a 3 out of 5-star rating. While the hotel offers several conveniences and modern amenities, there were a number of service and maintenance issues that impacted my six-night stay. Pros: The location is excellent, with easy access to Savannah/Hilton Head International Airport and only about a 15-minute drive to Savannah's Historic District. The room featured modern USB and USB-C charging outlets, which made charging multiple devices convenient. The HD Samsung television provided a good viewing experience, and the bedding was comfortable. The room was clean and well-presented upon arrival. Cons: The air conditioning struggled to keep the room cool during the daytime, making the room somewhat uncomfortable during warmer hours. WiFi performance was inconsistent, with intermittent speeds that made high-speed internet use frustrating at times. There was no shampoo provided in the room when I checked in. Housekeeping never serviced my room during my entire six-night stay. I had to visit the front desk on two separate evenings just to obtain clean towels. Breakfast service does not begin until 6:00 AM. For travelers leaving early for work or flights, a 5:00 AM start time would be much more convenient. The King Deluxe room layout was somewhat disappointing. The room only contained one television, and the seating area faced an empty wall mount where a second TV appears to have once been installed, making the space feel incomplete and underutilized. I had to go to the front desk twice to reactivate my key card two days in a row at the beginning of my stay. Overall, the hotel offers a convenient location, comfortable accommodations, and modern room features. However, the lack of housekeeping service, inconsistent WiFi, and maintenance shortcomings prevented what could have been a much better experience.

Kathleen Sanborn

3 out of 5 stars★★★☆☆

Bed was comfortable and bedding clean but bathroom, specifically the shower was dirty and the plastic shower curtain disgusting. The carpeting and flooring in public areas was badly stained and hadn't even been vacuumed in several days. The breakfast buffet did not include sausage or bacon and the powdered scrambled eggs were cold. If you travel with a pet, be prepared to pay a $75 fee if you stay 2 nights. This is one of the worst LaQuintas Ive stayed at.

Al Hine

4 out of 5 stars★★★★☆

Very nice experience. Very pet friendly. Unfortunately a staff member used the hotel kitchen around 10 pm and started a fire that set off fire alarms in all rooms. Heavy smoke in lobby. Two fire trucks arrived. People in most of the rooms could smell the smoke. Many evacuated int the front parking lot. Otherwise, it was nice and relaxed. Will be back.

Heather English

3 out of 5 stars★★★☆☆

The pool was gross. Looked like it had not been maintenenced in a few weeks. Wads of wet napkins around the pool, some on the bottom of the pool along with Wads of hair. Bugs and leaves covered the top of the water. We had to clean the pool ourselves. Was told there would be bacon and sausage with the continental breakfast. There was no meat, only high sugar foods. I eat a very low carb diet, so this was a big reason I chose this hotel. The internet went out every minute or two, having to constantly log back in. It is very frustrating. We had 3 adults in our party, but only two towels in the room. I asked for an extra towel, but they didn't have any clean ones. We had to wait several hours to get one. I find it odd that a large hotel wouldn't have a slight excess of towels. The pool towels were tiny, and no bin to put the used towels. Staff told me to put the wet ones back on the same rack with the clean ones!