JW Marriott Savannah Plant Riverside District

Ava Paul

5 out of 5 stars★★★★★

From the moment I pulled up on Thursday, I knew this was going to be an exceptional stay. I was greeted by Brent in valet, and I have to say, it is not often that I specifically mention valet service in a hotel review, but Brent absolutely deserves the recognition. Throughout my entire six-day stay, he took care of every request I had with a smile, professionalism, and genuine kindness. Along with Miss Dee and the entire valet team, they provided truly top notch service and made me feel welcomed every single day. Every time I walked through the lobby, I was warmly greeted by the outstanding concierge staff, Miss Tonia, Kyle, MiKayla, and Riyun. I especially want to recognize Kyle, who went above and beyond every single day we were there. No matter what we needed, he was always there with a warm smile, outstanding recommendations, and a genuine desire to make our stay perfect. His exceptional customer service made us feel like valued guests rather than just another room number. The entire concierge team was friendly, attentive, and truly first-class. Mr. Kessler has gone above and beyond in creating an absolutely stunning three building hotel. His incredible collection of artwork, which he shares with the public, is truly remarkable and worth seeing even if you aren't staying at the hotel. Every corner of the property is beautiful. I was especially impressed by The Baobab, the hotel's African-inspired bar. It is, without question, one of the most stunning bars I have ever visited. The atmosphere, design, and attention to detail are simply breathtaking. I stayed in the first of the three buildings, and my room was impeccable. The bed was incredibly comfortable, making my extended stay even more enjoyable. The housekeeping staff was attentive and stayed on top of every need I had. The hotel sits right on the river with beautiful views and a wonderful setting that perfectly complements the luxury experience. I honestly have zero complaints about my stay. I highly recommend the JW Marriott Savannah Plant Riverside District to anyone visiting Savannah. I will absolutely be back. Thank you to the entire staff for making my stay so memorable, especially during a very busy Fourth of July weekend. Kudos to each and every one of you for providing outstanding hospitality. You have set the standard for what a luxury hotel experience should be.

Octobertiger (lady tiger)

3 out of 5 stars★★★☆☆

If this review is helpful, please make sure you leave it a like 👍🏽👍🏽👍🏽. Okay, there is a very mixed review for this hotel coming your way. This, by far, it's one of the most interesting looking hotels that I've stayed at. The fact that it is an old converted power station makes it very interesting. It's situated in a great part of town with lots to walk to and do right next to the water. There's a very interesting art gallery and the lobby of the hotel is by far one of the most eclectic lobbies I have ever seen. So with all of these great things, you may be asking, why did I only give it three stars. There were some things that were bothersome at this hotel. One of the major things is in an area with so many beautiful things to see outside the view from your room. It's actually of the inside of the hotel. My view in particular, on the second floor was inside their ballroom. When I came into the room, the curtains were closed. So I opened them to see what my view would be. I was literally staring at the floor of the ballroom, where people could look inside my room and see me. Needless to say, I kept the curtains closed completely during my entire stay at this hotel. This made the room very dark because there was no natural light. You would think that if they knew this was going to happen, they would provide a great amount of lighting in the room. But this was not the case.The lighting was dim, and I ended up having to move one of the lamps closer to the desk. Just to get some work done. The room itself is very interesting and beautiful and the amenities we're really nice. But because this is an older building, and because of the proximity to the ballroom. It gets incredibly noisy !! I will give them points because they did provide ear plugs for you. When you come in the room. But this is something that is a little troublesome, because you may not be able to hear your alarm in the morning. The bed slept well at night. But during the day there was too much noise. There was great hot water pressure in the shower and wonderful amenities. All in all, I have very mixed feelings about this hotel. I think you have to make up your own mind on this one.

Michelle Youssef

5 out of 5 stars★★★★★

Our stay at the JW Marriott Savannah exceeded every expectation! From the moment we arrived, every staff member we encountered was genuinely friendly, welcoming, and eager to help. The level of hospitality truly made us feel valued throughout our entire stay. The room was immaculate, spacious, and beautifully designed. Every detail of the hotel’s décor is stunning, blending modern luxury with Savannah’s unique charm. We found ourselves admiring the artwork, architecture, and thoughtful touches throughout the property. The location couldn’t be better. Being in the heart of the Plant Riverside District made it easy to explore Savannah while still feeling like we were staying at a destination resort. One of the highlights of our trip was renting a cabana at the pool. It was the perfect way to spend a relaxing day comfortable, peaceful, and a wonderful escape from the hustle and bustle. The pool atmosphere was fantastic, and the cabana experience was worth every penny. The food was absolutely delicious as well. Every meal we had was fresh, flavorful, and beautifully presented. There are so many great dining options right on the property that we never had to venture far for an exceptional meal. If you’re looking for luxury, comfort, outstanding service, and a prime location in Savannah, the JW Marriott Savannah is an easy five star recommendation. We can’t wait to return!

Seeking the Kingdom

5 out of 5 stars★★★★★

This was way more than just a hotel stay, it was definitely an experience! Our stay at the JW Marriott Savannah was truly exceptional from beginning to end! The experience was absolutely first-class. What stood out most was the top-notch customer service. From the moment we arrived until the moment we checked out, every team member we encountered was warm, welcoming, attentive, and genuinely committed to making our stay special. A special shout-out goes to Mikalah at the front desk, who went above and beyond. To our surprise, she arranged to have a bottle of champagne waiting in our room along with a lovely handwritten note. It was such a thoughtful and personal touch, and it made our time feel even more memorable. Those are the kinds of details that turn a great hotel stay into an unforgettable experience. We also had our grandson with us, and he absolutely loved the scavenger hunt! He was so excited to search for all of the items on his sheet, and winning a prize after finding everything was the perfect finishing touch. It was wonderful to see how the hotel created an experience that was enjoyable for both adults and children. The hotel itself is beautiful, with an amazing view, wonderful atmosphere, and a truly special ambiance. The food was delicious, and every part of the property felt welcoming and well cared for. Whether you're traveling for business, celebrating a special occasion, or simply looking for a beautiful place to relax and enjoy Savannah, I highly recommend the JW Marriott. The combination of exceptional service, thoughtful personal touches, great food, beautiful surroundings, and an unforgettable atmosphere makes this hotel stand out. We left feeling genuinely appreciated and already looking forward to our next visit. Five stars all the way!

Jeff Allen

5 out of 5 stars★★★★★

An Exceptional Stay at the JW Marriott Savannah Our stay at the JW Marriott Savannah was absolutely fantastic. From the beautiful property and incredible room to the outstanding staff, every aspect of our visit exceeded our expectations. A special thank-you to Alex, the concierge, who went above and beyond to make our stay memorable. Alex has an amazing bow tie collection, but even more impressive than his style were his thoughtful recommendations for things to see and do in Savannah. He genuinely cared about making sure my wife and I had a wonderful stay and took the time to offer personalized suggestions that made our visit even more enjoyable. Our room was exceptional, featuring incredible views of the pool and river, along with a fantastic balcony where we could relax and take in the Savannah atmosphere. One moment that especially stood out was the hotel’s car service. We were caught in a rainstorm, and Makayla helped get us where we needed to go. Having that service available was a lifesaver and one of those thoughtful touches that showed us how much the hotel truly cares about its guests. We also want to give a special shoutout to SJ and Alex at Savannah Tequila. Their friendly service and genuine hospitality made us feel immediately welcome and turned our experience there into another highlight of our Savannah trip. People like SJ and Alex embody everything great hospitality should be. And we have to mention Jake at the Smokehouse. Jake was fantastic and made what was already a great experience even better. We had some great conversation while enjoying a few beers and some incredible BBQ overlooking the Savannah River. It was one of those relaxed, memorable moments that makes a trip special. Jake’s personality, service, and genuine friendliness really stood out. The JW Marriott Savannah is a beautiful property, but what truly sets it apart is the staff. Everyone we encountered was friendly, helpful, and genuinely committed to making sure we had an exceptional experience. Great hotel, amazing location, beautiful rooms, fantastic views, incredible food and drinks, and without a doubt, some of the best staff we’ve ever experienced. We can’t wait to return to Savannah and stay here again. And Alex—keep building that bow tie collection!