Heavenly Spa by Westin

Kandace Ashley

4 out of 5 stars★★★★☆

Had a great massage with my mother here. The gentleman that did my massage was excellent and techniques were perfect and applied with correct pressure. The facility and shop were small but beautiful with a variety of great products and perfumes. I will say it would be easier to access if you just go through the Starbucks next door and directly to the spa as otherwise it was a little bit of a maze. The front desk associate upon checkout wasn't very friendly because I had a groupon which was expressed at time of booking but otherwise was a nice experience with my mom.

Kaitlyn Heath

5 out of 5 stars★★★★★

While traveling, I booked a deep tissue massage with Darren after coming across his great reviews at the spa. Darren was professional, personable, and clearly passionate about both massage therapy and overall health/wellness. His knowledge sets him apart; he is clearly a well educated professional. He offers exceptional post therapy education if you’re willing to listen. If I lived nearby, this would be a regular appointment without question. Thanks Darren, hope to see you again!

LaShawn Bates

4 out of 5 stars★★★★☆

I visited this spa in October 2024. Please note the spa is not on property but a short shuttle ride provided by the hotel. You could probably walk it in 10 minutes as long as it’s not too hot. The reception area is fully stocked with any skincare product you can think of. There is a steam room, sauna and very nice relaxation room with water and snacks. The staff was very polite and served champagne before my treatment. I do agree with other reviewers that the spa, while luxury, is showing signs of age. It was probably really nice 20 years ago. Like the rooms at the hotel, it is time for a renovation. That did not bother me so much as there was not a consistent attendant in the women’s changing area. There were towels in the showers, used cups in the changing area that should be cleaned up a little faster. They were there before I went into my 80-minute treatment and there when I came out. I didn’t want to shower as I am sure it hadn’t been sanitized after the last guest. My therapist was excellent and overall the service was good. There are limited luxury spa options in Savannah, so I would probably return.

Tracey Meade

3 out of 5 stars★★★☆☆

I come to this spa a few times a year. This trip was disappointing. I was the last appointment of the day and my therapist "checked out". Paid for deep tissue massage. Asked for more pressure..... Didn't happen.... Usually you start face down on the table working from the back down, the the front.... She didn't even touch my arms or hands.... I won't permit that therapist if I go back.