Best Western Plus Richmond Hill Inn

Kimberley Phend

5 out of 5 stars★★★★★

This hotel was a breath of fresh air! After staying at another chain for 6 years, because of the "pets stay free" policy, we decided it just wasn't worth it anymore due to deteriorating conditions. We chose to try the Best Western and it was worth every penny for the cleaner, nicer accommodations and friendly staff. Will definitely be choosing this brand in the future.

Mackenzie Gullette

3 out of 5 stars★★★☆☆

I would give the stay a better rating if it wasn’t for the most awkward encounter. First Pros, the room is incredibly clean and comfortable for the price. It was quiet and incredibly close off the highway, but still quiet. Now for the Major con. We had checked in late the night before probably around 11pm, so the noon checkout was a big pro for us. Let us sleep in and relax. However, around 11am when going to retrieve a cart for the luggage I was approached by a man who I assume is cleaning staff who asked if I was checking out. I responded with not yet just grabbing a cart. To which he told me they were waiting for us and we were the last ones. A Little uncomfortable, but whatever. When my husband goes out to take the luggage he said he was standing right outside our door with the cleaning cart just staring. It was insanely uncomfortable.

Lori Hartman

5 out of 5 stars★★★★★

Front desk Sam was so nice. He got us checked in so fast. Really appreciated it since it was late. Rooms were cool, clean and comfortable. Quiet surroundings. Good variety on breakfast. Pancake maker, two hot items (eggs and sausage patties), hot oatmeal with toppings bar, yogurt, fresh fruit, variety of breads and bagels, coffee, juice and tea bar. Attendant kept areas clean and stocked.

Leigh Ann Frank

4 out of 5 stars★★★★☆

The hotel isn't bad except the mattress or box spring needed updated. There's no vent in the bathroom. Breakfast needs more descent items.Great place to stay service is good everyone is friendly! Good price & location. We enjoyed the 7 days there.

Erin Stewart

5 out of 5 stars★★★★★

Stopped here while traveling. The best part was the wonderful service from the woman who does the breakfast. She was so kind and everything stayed fully stocked, very tasty, and very clean. The room was clean and as expected. Would definitely stay here again. Location is right off interstate with food options nearby. Thanks again.